Last updated: 28 September 2026
This policy explains how and when your printed orders are produced and delivered by Maa Sharda Print.
1. Production Time
Every order is printed to order. Production starts only after payment is received and your artwork or design proof has been approved.
Most standard products (business cards, flyers, letterheads, stickers) are printed within 2–4 working days of approval. Large quantities, custom sizes and special finishes such as foil, spot UV or die-cutting may take longer. The estimated production time is shown on the product page and at checkout.
2. Delivery Time
Delivery time is added to production time and depends on your location:
- Local / same city: 1–2 working days
- Metro cities: 2–4 working days
- Rest of India: 4–7 working days
- Remote areas: 7–10 working days
3. Shipping Charges
Shipping charges are calculated from the weight of your order and the delivery pincode, and are shown at checkout before you pay. Free shipping may be offered on orders above a certain value; any such offer will be shown on the website.
4. Urgent & Express Orders
Express printing and faster delivery are available for selected products and locations. Please contact us with your deadline before placing the order so we can confirm whether it can be met.
5. Store Pickup
If you prefer to collect your order, please contact us after ordering. We will let you know when your order is ready for pickup.
6. Order Tracking
Once your order is dispatched, you will receive the courier name and tracking number by SMS, WhatsApp or email. You can also check the status on our Order Tracking page.
7. Delays
Delivery times are estimates. Delays can happen due to courier issues, public holidays, weather, strikes or other events outside our control. We will keep you informed and help resolve any delay with the courier.
8. Incorrect Address & Failed Delivery
Please make sure your delivery address, pincode and phone number are correct. If a parcel is returned because of an incorrect address or because nobody was available to receive it, re-shipping charges will apply.
9. Damaged Parcels
If your parcel looks damaged when it arrives, please take photos before opening it and contact us within 48 hours of delivery. See our Return & Refund Policy for details.
10. Contact Us
For any shipping or delivery questions, please contact us:
- Phone: +91 96696 96492
- WhatsApp: +91 96696 96492
- Address: Dewas Naka, Indore, Madhya Pradesh 452010