Last updated: 28 September 2026
At Maa Sharda Print, we respect your privacy. This policy explains what information we collect when you use our website and services, how we use it, and how we keep it safe.
1. Information We Collect
We collect the information needed to process your orders and provide our services:
- Contact details: name, phone number, email address
- Billing and delivery addresses, and GST details if you provide them
- Order details and order history
- Design files, logos, images and text that you upload for printing
- Account details if you register, such as your login email
- Technical data such as IP address, browser type and pages visited, collected through cookies
2. How We Use Your Information
- To process, print and deliver your orders
- To send order confirmations, design proofs, dispatch and tracking updates
- To respond to your questions and provide customer support
- To generate invoices and meet legal and tax requirements
- To improve our website, products and services
- To send offers and updates, only if you have agreed to receive them
3. Your Design Files
Files you upload are used only to print your order. We do not sell, share or reuse your designs, logos or artwork for any other purpose. We may keep your files for a limited time so you can reorder easily; you can ask us to delete them at any time.
By uploading a file, you confirm that you own it or have permission to print it.
4. Payments
Payments are processed by secure third-party payment gateways. We do not store your card number, CVV, UPI PIN or net banking password on our servers.
5. Sharing Your Information
We do not sell your personal information. We share it only when needed to provide our services:
- With courier partners, to deliver your order
- With payment gateways, to process payments
- With service providers who help us run our website, email and SMS services
- With government authorities, when required by law
6. Cookies
We use cookies to keep you logged in, remember your cart and understand how our website is used. You can disable cookies in your browser settings, but some features of the website may not work properly.
7. Data Security
We use reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure.
8. Data Retention
We keep your personal information only as long as needed to provide our services and to meet legal, tax and accounting requirements.
9. Your Rights
You can ask us to access, correct or delete your personal information, or to stop sending you marketing messages. To make a request, please contact us through our Contact page.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Phone: +91 96696 96492
- WhatsApp: +91 96696 96492
- Address: Dewas Naka, Indore, Madhya Pradesh 452010
